Product Support

For Telecom / Cable Pressurization

 

At PUREGAS, we pride ourselves on providing accurate, efficient customer service and expert technical support for our entire line of products.



Sales

A dedicated staff of Account Managers as well as our Inside Sales Team is available to answer your questions and assist in making your sales selection.

Contact us today so that we may assist you.



Service

Only PUREGAS can offer repairs & rebuilds that are backed by the PUREGAS factory direct warranty. For your confidence and the reliability of your equipment, let the experts at PUREGAS get your equipment performing like new. We offer a variety of service options for your Antenna Pressurization / Waveguide Products including our Tower Repacking Program.

To initiate a repair or rebuild transaction:

  • Contact our Service Department to obtain a Return Authorization number
  • Carefully package the item(s) to be returned
  • Include the main address and phone number of the individual to contact with any correspondence regarding the repair or rebuild
  • Include the purchase order number

Contact us today for more information on how we can provide service to you.



Technical

PUREGAS has an expert staff of Technical Support Representatives available to assist you in keeping your equipment running as it should. Our Representatives are ready to answer your technical questions during office hours from 8:00 a.m. to 4:00 p.m. Mountain Standard Time as well as after-hours when your call will be forwarded to our on-call Technician.

Contact us today with your technical questions.



Online

We have made an extensive amount of information regarding our products available online. This includes product Specification Sheets, User's Guides and SNMP Files. These are available as downloadable files as well as for online viewing.


Rely on PUREGAS for timely product support.